Effective Date: 16 April 2026
Last Updated: 16 April 2026

At Bushlore, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains what information we collect, how we use it, who we may share it with, how we protect it, and what rights you may have in relation to your personal information when you use our website or contact us.

1. Who we are

This website is operated by Bushlore.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Bushlore
31 Gallagher Ave
Midrand, Gauteng
South Africa
Email: info@bushlore.com
Phone: +27 11 312 8084
Website: https://bushlore.com

2. What information we collect

We may collect and process the following personal information:

• your name and surname
• your email address
• your phone number
• your company name, where provided
• your country or location, where provided
• details you include in enquiry forms, booking requests, or messages
• information relating to your travel plans, preferences, or rental requirements
• records of correspondence when you contact us
• technical information such as your IP address, browser type, device type, referring website, and website usage data
• cookie and tracking data, where applicable

3. How we collect your information

We collect personal information in a number of ways, including:

• when you complete a contact or enquiry form on our website
• when you email us, call us, or communicate with us through other channels
• when you request a quote, itinerary support, booking assistance, or travel information
• when you subscribe to receive marketing or updates
• when you use and browse our website
• through cookies and similar technologies

4. How we use your information

We use your personal information to:

• respond to your enquiries and requests
• provide quotes, rental information, and related travel support
• communicate with you about your enquiry, booking, or travel plans
• help plan or manage bookings and customer service processes
• improve our website, services, and customer experience
• maintain website security and functionality
• send marketing communications where you have requested them or where we are lawfully permitted to do so
• comply with legal, tax, regulatory, or operational requirements

5. Legal basis for processing

Where applicable under data protection law, we process personal information on one or more of the following bases:

• your consent
• the need to take steps at your request before entering into an agreement
• the performance of a contract
• our legitimate interests in running and improving our business, provided these do not override your rights
• compliance with legal obligations

Where we rely on consent, you may withdraw your consent at any time.

6. Marketing communications

If you subscribe to our updates or otherwise agree to receive marketing, we may send you emails and other communications about our services, offers, destinations, travel inspiration, or related content.

You can unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting us directly.

7. Sharing your information

We may share your personal information with trusted third parties where necessary to operate our business and website, including:

• website hosting and website support providers
• email and communication service providers
• analytics and marketing service providers, where permitted
• booking, operational, or travel-related partners where relevant to your enquiry or booking
• payment, accounting, legal, compliance, or professional advisers
• regulators, law enforcement agencies, or other authorities where required by law

We do not sell your personal information.

8. International transfers

Because we operate in the travel industry and may use third-party service providers, your personal information may be processed or stored outside your home country.

Where this happens, we will take reasonable steps to ensure that your information is protected in line with applicable data protection requirements.

9. How long we keep your information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including for legal, regulatory, tax, operational, and record-keeping purposes.

When we no longer need your information, we will delete it, anonymise it, or securely destroy it where appropriate.

10. Website analytics and cookies

Our website may use cookies and similar technologies to:

• make the website function properly
• remember certain preferences
• understand how visitors use the website
• improve performance and user experience
• support analytics and marketing activities

Some cookies are strictly necessary for the website to work. Other cookies, such as analytics and marketing cookies, are non-essential and may require your consent before they are used.

You can manage your cookie preferences through our cookie banner or cookie settings tool.

Please also see our Cookie Policy below for more information.

11. Security

We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction.

However, no website or online system can ever be completely secure, so we cannot guarantee absolute security.

12. Your rights

Depending on where you are located and which laws apply, you may have the right to:

• request access to the personal information we hold about you
• request correction of inaccurate or incomplete information
• request deletion of your personal information in certain circumstances
• request restriction of processing in certain circumstances
• object to certain processing activities
• withdraw consent where processing is based on consent
• request data portability where applicable
• lodge a complaint with a relevant data protection authority

To exercise any of these rights, please contact us using the contact details above.

13. Third-party websites

Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices or content of those third-party sites. We recommend that you read their own privacy policies.

14. Children

Our website and services are not directed at children, and we do not knowingly collect personal information from children except where lawfully permitted and appropriate.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, website functionality, or legal obligations.

Any changes will be posted on this page with an updated revision date.

16. Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Bushlore
31 Gallagher Ave
Midrand, Gauteng
South Africa
Email: info@bushlore.com
Phone: +27 11 312 8084
Website: https://bushlore.com

Effective Date: 16 April 2026
Last Updated: 16 April 2026

This Cookie Policy explains how Bushlore uses cookies and similar technologies on https://bushlore.com.

1. What are cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function, remember preferences, understand user behaviour, and support analytics and marketing activities.

Cookies may be set by Bushlore directly, or by third-party services that help us operate the website and improve our services.

2. Why we use cookies

We may use cookies and similar technologies for the following purposes:

• to ensure the website works properly
• to remember your preferences or settings
• to help keep the website secure
• to understand how visitors use the website
• to improve performance and user experience
• to support analytics and marketing, where permitted

3. Types of cookies we may use

Strictly Necessary Cookies

These cookies are essential for the website to function correctly. They may be used for security, form handling, page navigation, and basic website operation.

These cookies do not usually require consent where they are genuinely necessary.

Functional or Preference Cookies

These cookies remember choices you make, such as certain site preferences, and help improve your experience.

Analytics Cookies

These cookies help us understand how visitors use the website, such as which pages are visited, how long users stay on the site, and how people move through the website. This helps us improve the website and user experience.

Marketing Cookies

These cookies may be used to track visitors across websites, build audiences, measure campaign performance, and show more relevant ads or content.

4. Consent

Where required by law, non-essential cookies such as analytics, functional, or marketing cookies will only be placed on your device after you have given consent through our cookie banner or settings tool.

You can choose to:

• accept all cookies
• reject non-essential cookies
• manage your cookie preferences

You can also change your preferences at any time through the cookie settings option available on our website.

5. Third-party cookies

Some cookies may be set by third-party services that appear on or support our website. These may include services related to:

• website analytics
• marketing and advertising
• embedded content
• social media
• forms or communication tools

These third parties may process information according to their own privacy policies.

6. Cookie duration

Some cookies are session cookies, which expire when you close your browser. Others are persistent cookies, which remain on your device for a set period or until you delete them.

7. Managing cookies

You can manage your cookie preferences through our cookie banner or cookie settings tool.

You can also control or delete cookies through your browser settings. Please note that disabling certain cookies may affect website functionality or your user experience.

8. Updates to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our website, tools, services, or legal requirements.

Any updates will be posted on this page with a revised date.

9. Contact us

If you have any questions about our use of cookies, please contact us:

Bushlore
31 Gallagher Ave
Midrand, Gauteng
South Africa
Email: info@bushlore.com
Phone: +27 11 312 8084
Website: https://bushlore.com